Clinc's underlying technology is based on state-of-the-art machine learning and deep neural networks (DNN)-as-a-service developed by computer science professors at the University of Michigan. Clinc is a standalone “trained brain” that has been given initial deep knowledge of the financial and banking industry. Its machine learning capabilities enable it to expand its knowledge with every query and to then draw from that knowledge for each subsequent customer query
Several of them involve startups in crypto, just as the products are crashing and the need for regulation is more acute than ever.
FinovateEurope 2022 is less than a month away, and innovative fintechs from all around the world are gearing up to demonstrate their latest technologies live …
Glia, a leading provider of Digital Customer Service, today announced its partnership with Clinc, a leader in conversational Artificial Intelligence technology for banking.
Turkish bank gives automated system the go-ahead after successful pilot.
By migrating to Fiserv’s DNA core account processing platform, Citizens Bank & Trust in Guntersville, Ala., aims to give customers instant updates on balances and …
Voice and text banking will be embedded in the Minneapolis bank's mobile app through a chatbot assistant that also caters to users with disabilities.
The success of Isbank's Maxi service is a lesson for all banks: Chatbots, with the right training, can provide the kind of human touch customers …
Natural language processing advances, combined with the pandemic's impact on call-centers, is reinventing customer experience in banking.
Fiserv, a core technology provider, has launched a conversational AI technology tool that allows customers to type or speak their inquiries to get real time